Factory Talk Error: Audit Trail

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  • #19504
    WareskWaresk
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    Good day, 1st time posting.

    I’m using Factory Talk 10 at the moment and trying to create a runtime file in V9.0.

    I get the following ERROR, I’m aware of the warning and patch but the ERROR is preventing me from creating the runtime file.

    Also, I have verified that the Audit Trail in the Startup config is not selected.

    WARNING: To open or convert the runtime application in FactoryTalk View version 9.0 or earlier, install patch. See Rockwell Automation Knowledgebase Answer ID 1041447.
    ERROR: Unsupported feature=Audit Trail; Component type=Startup
    Validation completed with errors. The runtime application has NOT been created.

    I recently updated the latest June patch files and still get the error.

    Thanks in advance.

    #19507
    BadPropPieter Bezuidenhout
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    It still creates the runtime file…

    Directly from Rockwell…

    Summary

    • In FactoryTalk View Studio ME version 10.00 and higher, there is a popup message when creating version 9.00 or earlier runtime files instructing to install a patch:To open or convert the runtime application in FactoryTalk View version
      9.0 or earlier, install patch. See Rockwell Automation Knowledgebase
      Answer ID 1041447.

       

    • Also, the runtime creation Validation Results will also contain a similar message and will appear at the completion of the runtime compile:WARNING: To open or convert the runtime application in FactoryTalk View version 9.0 or earlier, install patch. See Rockwell Automation Knowledgebase Answer ID 1041447.
      Validation completed with warnings. The runtime application has been created.
      CAUTION: Running this application might produce errors at runtime.
    • FactoryTalk View ME v10.0 and higher
    • FactoryTalk View ME v9.0 and lower: Restoring runtime files created in v10 and higher

    This is an expected informational message, not an error. Please read the two bullet points below carefully. If you are using V10 or higher of FactoryTalk View Studio only, there is nothing for you to do:

    Clicking OK on the message will allow the runtime creation to continue.

    • For users with FactoryTalk View Studio version 10.00 or higher this patch does not need to be installed on your PC.
    • For users with FactoryTalk View Studio version 9.00 or lower the specified patches must be installed to restore and develop the application further. For simplicity, just apply the January 2018 or later Patch Roll-up from 1066644 – Patch Roll-up for CPR9 SRx on the PC you intend to restore the .MER file. (The listed patch number in the popup is already included in later patch roll-ups).

    The warning message pop-up can be disabled, by clicking the checkbox on the lower left of the popup window. However, the warning will still be visible in the validation results text file.

    Note: Please disregard the following statement: CAUTION: Running this application might produce errors at runtime. There will be no errors at runtime as a result of this warning.

    #19515
    WareskWaresk
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    Thanks for the response but actually no it doesn’t, I’ve seen the Rockwell posting and it doesn’t cover the audit trail error and also states The runtime application has NOT been created.

    ERROR: Unsupported feature=Audit Trail; Component type=Startup
    Validation completed with errors. The runtime application has NOT been created.

    #19567
    Rmartinrmartin
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    Any chance you’ve found a solution yet? I’m struggling with this issue right now. I’m running version 11.0, trying to create a runtime file in 9.0. I’ve been able to do it a couple times by some combination of restarting things and changing format from .med .apa and .mer. Nothing I can replicate consistantly though. I usually just get this error.

    #19571
    WareskWaresk
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    Yes, make sure you have de-selected all features that are unsupported in the older versions.

    If that doesn’t work and assuming you are running Windows 10, try running FTV Studio ME (VStudio.exe) in Windows 7 Compatibility mode.

     

    #19572
    Rmartinrmartin
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    Are there features other than the audit trail that are unsupported? That’s the only thing the error says and that’s unselected. I have already put VStudio.exe in windows 7 compatibility mode and ran it as administrator. I have also uninstalled and reinstalled the software. I still get the error.

    #19573
    WareskWaresk
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    You still get this ERROR: Unsupported feature=Audit Trail; Component type=Startup?

    The Audit Trail and CSVExport features were not available until the version 10.00

    I can’t be sure what else there is, I updated everything to latest revision including July Patches using Factory Talk Updater. Unchecked Audit Trail under System-Startup explorer in FTV Studio ME (see attachment) and changed VStudio.exe to Windows 7 compatibility mode.

    CSVExport was already unchecked.

    That worked for me.

    Attachments:
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    #19577
    Rmartinrmartin
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    I did finally get it to work. I couldn’t access the tech connect article about it. I could only view threads on different forums. I saw several things that said to run vstudio.exe in compatibility mode for windows 7 so I put vstudio in the search bar and went to open file location. That took me to C:\Program Files (x86)\Common Files\Rockwell. That’s not the one you need to change. When someone sent me what the tech connect article said, it shows the path. C:\Program Files (x86)\Rockwell Software\RSView Enterprise. That’s the one you need to run in compatibility mode for windows 7. Now I just need to figure out why I can’t access the tech connect articles.

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