RSLinx Classic 4.00 Install Keeps Failing

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  • #1418
    mwintersMichael Winters
    Participant
      Karma: 111
      Rank: Jedi

      Hey everyone hopefully someone on these forums can help. I’ve been trying to update to the latest release of RSLinx Classic 4.00 and FactoryTalk View Studio 10.0, but keeping an install failure: Microsoft Visual C++ 2015 Redistributable with an error code of 1638.

      Anybody else having issues updating to the latest version? Thanks in advance.

      #1419
      PLCGuruPLCGuru
      Keymaster

        Hi Michael,

        I’ve looked into your issue. It appears there is a technote on this exact problem technote 1072259 though you would need a contract to view it. It seems the issue is being caused by a previous installation of Microsoft Visual C++ 2017 Redistributable (x86). To fix the issue, first uninstall this using Add/Remove Programs function, then try again.

        Hopefully this resolves it for you.

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