RSLogix 5: Does not open faulting module RSrs532.dll

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This topic contains 1 reply, has 2 voices, and was last updated by Fred Graham Fred Graham 1 year, 9 months ago.

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  • #884
    Dan Clairmont
    Dan Clairmont
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    I have a rather old machine running on a PLC5, RSLogix version 8.0.0.3. Everytime I try to launch the program I get a Rslogix PLC5 application has stopped working. In the message I see the following problem event:
    Faulting application name: RSLGX5.exe, version: 8.0.0.3, time stamp: 0x4f8e8c66
    Faulting module name: RSrs532.dll, version: 6.1.0.2, time stamp: 0x4db0cd35
    Exception code: 0xc0000417
    Fault offset: 0x001168c9
    Faulting process id: 0x2e18
    Faulting application start time: 0x01d02ad4a014790a
    Faulting application path: C:\Program Files (x86)\Rockwell Software\RSLogix 5 English\RSLGX5.exe
    Faulting module path: C:\Program Files (x86)\Rockwell Software\RSLogix 5 English\RSrs532.dll
    Report Id: ddc9776c-96c7-11e4-b484-9cb70d5478fa

    Any help will be appreciated!

    #885
    Fred Graham
    Fred Graham
    Keymaster
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    Hi Dan and welcome to the forum!

    Rockwell has a technote on this exact issue, if you have a techconnect contract you can view it here.

    If not, try the following:
    Delete the .rnl files in the following directories:

    For Windows XP
    C:\Documents and Settings\All Users\Application Data\Rockwell Automation\FactoryTalk Activation

    For Windows Vista / Windows 7 / Windows Server 2008
    C:\ProgramData\Rockwell Automation\FactoryTalk Activation

    Note: The ProgramData folder (Windows 7), Application Data folder (Windows XP) and the .rnl files are hidden in Windows. In order to see hidden files go to Control Panel–>Folder Options–>View–>Show hidden files, folders and drives.

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